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ご注文について | About order(English follows) 

​​手作り茶器について

全ての茶器は作家さんによる手作りのため、形、色味、重さ、大きさなどに違いがあります。

お客様がお使いのモニターやブラウザによって若干異なってみることがございます。

また、茶器によって多少の歪みなどある場合がございます。あらかじめご了承ください。

 

お支払い方法について 
クレジットカード、またはPaypalにてお支払いください。

送料について
カートで住所を選択されると自動的に送料が加算されます。

 

梱包について
資源保護のため段ボールの再利用、新聞紙を利用した梱包となっております。何卒ご理解の程宜しくお願い致します。

We ship directly from Japan by EMS to most countries and regions around the world. 

LOG IN

New users of our shop will have to fill in their shipping information and create a password for the system to calculate the shipping costs.

Shipping

Shipping cost are different by the country or region you are staying in. The system charges the basic shipping cost , which is usually the final cost. However, If the package is obviously heavy as a teaware, extra shipping cost may be required. You can contact us by contact form and we will notice you the shipping cost manually. 

Payment

We accept credit card and Paypal payment. Orders are usually shipped within 1 day of the order date. If it takes more than one day to ship, we will contact you by E-mail.

Taxes 

Please notice that your package could be subject to local import duties, VAT or tariffs. Payment of such charges is the responsibility of the recipient. Customs policies vary widely from state to state and country to country. Therefore we suggest that you check the requirements in your country or region before placing an order.

Returns

Please make sure to inspect your order upon delivery. If the shipping damage happens, please DO NOT SIGN and contact us as soon as possible. Except shipping damage or the wrong items,  we do not accept any returns once the package has been shipped.